Reasons for Not Receiving Account Verification Email
On this page, we explain the reasons why you may not receive a verification email when creating an account.
If you have entered your email address on the sign up page and are not receiving the verification email despite seeing the following screen, please check the following possible causes:
Reason 1: The email address is already registered
You cannot create multiple accounts with the same email address. If you already have an account, please log in here.
If you try to register with an already registered email address, you will be notified by email that the address is already registered. [Email subject: You already have an account on fintact]
Reason 2: The email address is not valid
If there is an error in the email address or it is invalid, you will not receive the email. Please check again to ensure it is correctly entered.
Reason 3: The email is in the spam folder
Depending on your email settings, the verification email may be automatically sorted into the "Spam," "Trash," or "Junk" folder. The verification email will be sent from noreply@fintact.io, so please check these folders.
If the above does not resolve your issue, please contact support at the email address below.